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Frequently Asked Questions (FAQ)

Once orders are placed, packages are assembled in 1-2 days. Domestic shipping through USPS is 3-5 days, and 7-21 for international orders.

Does the jewlery tarnish?

How long does shipping take?

What are the return and refunds polcies?

The jewelry can tarnish if not properly cared for. To prevent tarnishing keep in a dry setting, remove when sleeping and showering. 

We are a small business, so returns are reviewed individually, where certain requirements are to be met prior to being returned. As for refunds we try to replace any missing or damaged items first prior to refunds. 

We founded annlhaurelie shop with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers.​

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